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Continuing professional development

Exclusive and free member access to online courses, webinars and other CPD activities. Meet the Medical Board's 50-hour annual requirement through reviewing performance, measuring outcomes, and educational activities.

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AI Scribe Audit
Course is starred Course name AI Scribe Audit AI Scribe Audit
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The AI scribe audit eLearning course helps ensure the safe and compliant use of AI scribe tools in clinical practice. It covers medico-legal principles, privacy, consent, and documentation accuracy, providing practical strategies to enhance workflows and maintain regulatory compliance.
Course category Measuring Outcomes Tag list medical recordsdigital health24 January 2025
AI scribes: cascading consequences
Course is starred Course name AI scribes: cascading consequences AI scribes: cascading consequences
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Watch this webinar where we follow a medical clinic’s journey implementing AI scribe technology and the challenges they encounter. This scenario-based session explores real-world problems doctors have faced with AI scribes, tracing a series of cascading consequences — from an AI-generated referral error to a patient complaint and strained professional relationships. 
Course category Webinars Tag list 10 December 2024
AI scribes: cascading consequences – post activity measuring outcomes
Course is starred Course name AI scribes: cascading consequences – post activity measuring outcomes AI scribes: cascading consequences – post activity measuring outcomes
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This is an optional Measuring Outcomes activity for doctors who have completed eLearning - AI scribes: cascading consequences (RACGP Activity #1095486).
Course category Measuring Outcomes Tag list digital health10 December 2024
AI technology
Course is starred Course name AI technology AI technology
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In this webinar, our Avant experts discuss the technology that supports an AI scribe tool. We also review the implementation of that technology.
Course category Webinars Tag list 13 March 2025
AI Technology – Measuring Outcomes
Course is starred Course name AI Technology – Measuring Outcomes AI Technology – Measuring Outcomes
Switch to summary view This is a Measuring Outcomes activity (MO) to be completed after course #1168226. In the module we gave an overview of the technology that supports an AI scribe tool, and also demonstrated how that technology works in practice.
Course category Measuring Outcomes Tag list 6 March 2025
AI’s expanding horizon in healthcare
Course is starred Course name AI’s expanding horizon in healthcare AI’s expanding horizon in healthcare
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In this medico-legal webinar, we will discuss various innovations in artificial intelligence in medicine, the associated risks and the future of AI in clinical care.
Course category Webinars Tag list 9 September 2024
AI's expanding horizon in healthcare – post activity measuring outcomes
Course is starred Course name AI's expanding horizon in healthcare – post activity measuring outcomes AI's expanding horizon in healthcare – post activity measuring outcomes
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed eLearning - AI's expanding horizon in healthcare (RACGP Activity #953012).
Course category Measuring Outcomes Tag list 9 September 2024
Common medico-legal issues for GPs
Course is starred Course name Common medico-legal issues for GPs Common medico-legal issues for GPs
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This course is based on a hypothetical case study about a GP's failure to follow up a patient who was referred for investigation of a breast lump. The delays in diagnosis and treatment led to the patient requiring surgery and chemotherapy. The prognosis was poor and the condition becomes palliative.
Course category eLearning Courses Tag list 1 May 2022
Communication fundamentals
Course is starred Course name Communication fundamentals Communication fundamentals
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Developing and maintaining skills in effective communication has benefits for both patients and practitioners. These include eliciting more information from patients, saving time and building a strong foundation that can assist with other difficult conversations.
Course category eLearning Courses Tag list 1 May 2023
Communication fundamentals – post measuring outcomes activity
Course is starred Course name Communication fundamentals – post measuring outcomes activity Communication fundamentals – post measuring outcomes activity
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed the eLearning - Communication fundamentals (RACGP Activity #480377)
Course category Measuring Outcomes Tag list 9 November 2023
Communication in clinical practice
Course is starred Course name Communication in clinical practice Communication in clinical practice
Switch to summary view Some clinical contexts may require you to adapt your communication style to meet the need of your patient. This module outlines advice on how best to approach these scenarios.
Course category eLearning Courses Tag list 19 July 2023
Communication in clinical practice - post activity measuring outcomes
Course is starred Course name Communication in clinical practice - post activity measuring outcomes Communication in clinical practice - post activity measuring outcomes
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed eLearning - Communication in clinical practice (RACGP Activity #528462)..
Course category Measuring Outcomes Tag list 9 November 2023
Consent: informed consent and more
Course is starred Course name Consent: informed consent and more Consent: informed consent and more
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Australian law and medical practice reflect the fundamental ethical principle of autonomy: recognising that individuals have the right to make informed decisions about their medical treatment. Except in a life-threatening emergency, a patient with capacity needs to give voluntary and informed consent before undergoing any examination, investigation, procedure or treatment.
Course category eLearning Courses Tag list 10 December 2020
Consultation insights
Course is starred Course name Consultation insights Consultation insights
Switch to summary view Communication issues are fundamental to good consultations. This module is designed to support you to consolidate your consultation structure and general communication skills so that your patients get the most value from their time with you, and you get all the information you need to treat the patient.
Course category eLearning Courses Tag list 1 May 2023
Consultation insights – post measuring outcomes activity
Course is starred Course name Consultation insights – post measuring outcomes activity Consultation insights – post measuring outcomes activity
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed eLearning - Consultation insights (RACGP Activity #489222 ).
Course category Measuring Outcomes Tag list 9 November 2023
Difficult conversations
Course is starred Course name Difficult conversations Difficult conversations
Switch to summary view Developing and maintaining skills in effective communication has benefits for both patients and practitioners. These include eliciting more information from patients, saving time and building a strong foundation that can assist with other difficult conversations. 
Course category eLearning Courses Tag list 15 June 2023
Difficult conversations – post activity measuring outcomes
Course is starred Course name Difficult conversations – post activity measuring outcomes Difficult conversations – post activity measuring outcomes
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed eLearning - Difficult conversations (RACGP Activity #528438 ).
Course category Measuring Outcomes Tag list 9 November 2023
Exploring challenging patient interactions
Course is starred Course name Exploring challenging patient interactions Exploring challenging patient interactions
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The Exploring challenging patient interactions eLearning course aims to assist you to continue developing communication skills in some of the more challenging situations you face in your practice.
Course category eLearning Courses Tag list 2 May 2024
Exploring challenging patient interactions – post activity measuring outcomes
Course is starred Course name Exploring challenging patient interactions – post activity measuring outcomes Exploring challenging patient interactions – post activity measuring outcomes
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed eLearning - Exploring challenging patient interactions (RACGP Activity #866274 ).
Course category Measuring Outcomes Tag list 2 May 2024
Hanging up your stethoscope: thinking about, preparing and planning for retirement
Course is starred Course name Hanging up your stethoscope: thinking about, preparing and planning for retirement Hanging up your stethoscope: thinking about, preparing and planning for retirement
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The webinar will be entitled “Hanging up your stethoscope: thinking about, preparing and planning for retirement”. Specifically, the topics for discussion will include:

  • Identify important factors to consider when determining an optimal time to retire
  • Identify the factors related to ageing that increase your level of risk
  • Outline the legal requirements of selling or ...
Course category Webinars Tag list 12 February 2013
Insights and strategies to manage difficult patient situations
Course is starred Course name Insights and strategies to manage difficult patient situations Insights and strategies to manage difficult patient situations
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This webinar will give an overview of current knowledge and best practice in relation to managing difficult patient situations. Topics covered include:

  • General advice when managing a difficult patient situation
  • Types of difficult patient situations
  • Patient complaints and responses
  • Ending the doctor-patient relationship 
Course category Webinars Tag list 7 October 2021
Managing adverse events for registrars
Course is starred Course name Managing adverse events for registrars Managing adverse events for registrars
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This course is based around a hypothetical case study. Dr Lai, a cardiothoracic surgery registrar, transects a patient’s costochondral cartilages during surgery. The hospital receives a complaint from the 70 year old male patient. Dr Lai discusses the situation with the consultant surgeon and the Director of Clinical Governance but is unsure of how to respond. The hospital ...
Course category eLearning Courses Tag list 13 February 2013
Managing Patient Expectations
Course is starred Course name Managing Patient Expectations Managing Patient Expectations
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This course is based around the hypothetical case study of a 21 year old aspiring model who consults Dr Mark Field a plastic surgeon for a cosmetic rhinoplasty. Chantal has tight deadlines for her surgical outcomes and when those outcomes don't meet her expectations, she complains to Dr Field and seeks compensation.
Course category eLearning Courses Tag list 1 May 2022
Managing professional boundaries
Course is starred Course name Managing professional boundaries Managing professional boundaries
Switch to summary view The Managing Professional Boundaries eLearning module aims to help you build on your knowledge for managing boundaries with your patients in keeping with the professional expectations in the Good medical practice: a code of conduct for doctors in Australia.
Course category eLearning Courses Tag list 31 October 2023
Managing professional boundaries – post activity measuring outcomes
Course is starred Course name Managing professional boundaries – post activity measuring outcomes Managing professional boundaries – post activity measuring outcomes
Switch to summary view This is an optional post Measuring Outcomes activity for GPs who have completed Activity #569482 (eLearning - Managing professional boundaries). In this activity, GP’s will develop and implement some personal boundaries to guide practice.
Course category Measuring Outcomes Tag list 31 October 2023
Medical records part one - documentation – post measuring outcome activity
Course is starred Course name Medical records part one - documentation – post measuring outcome activity Medical records part one - documentation – post measuring outcome activity
Switch to summary view In this eLearning course your identified both the professional and legal requirements for what you document in a clinical note. This included having a structure to every entry, the Medicare requirements and the particular information needed when prescribing an opioid. In this activity you need to have identified and implemented a change to your documentation of a clinical note. ...
Course category Measuring Outcomes Tag list 24 March 2025
Medical records part two -managing medical records – post measuring outcome activity
Course is starred Course name Medical records part two -managing medical records – post measuring outcome activity Medical records part two -managing medical records – post measuring outcome activity
Switch to summary view In this eLearning course you identified the various legal and professional obligations when managing medical records including key compliance requirements regarding security, storage, retention and disposal of medical records. This also included requirements for access to medical records by patients or a third-party request, and ownership and transfer of records. Answer the ...
Course category Measuring Outcomes Tag list 24 March 2025
Medical records: Chapter three — activity
Course is starred Course name Medical records: Chapter three — activity Medical records: Chapter three — activity
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Welcome to the Avant online course Medical records: Chapter three – activity. The requirements for the documentation of a consultation includes having a systematic and contemporaneous account of the consultation.


Course category eLearning Courses Tag list 27 April 2021
Medical records: part one - documentation
Course is starred Course name Medical records: part one - documentation Medical records: part one - documentation
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This module explores the documentation requirements for a medical record and covers:

  • what to include in a medical record
  • your professional obligations for documentation
  • Medicare-related documentation requirements
  • specific considerations for electronic records and AI generated clinical notes
  • the importance of medical records as a medico-legal defence tool.

This course is part of a ...
Course category eLearning Courses Tag list 24 March 2025
Medical records: part two - managing medical records
Course is starred Course name Medical records: part two - managing medical records Medical records: part two - managing medical records
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This module outlines the key compliance requirements regarding:

  • security, storage, retention and disposal
  • access to medical records by patients and responding to third party requests
  • ownership and transfer of records.

This course is part of a two-part series with Medical records: part one - documentation.
Course category eLearning Courses Tag list 24 March 2025
Medicare compliance - reducing your risk
Course is starred Course name Medicare compliance - reducing your risk Medicare compliance - reducing your risk
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Medicare compliance activity can take several different formats ranging from education to audits. This webinar explores ways you can reduce your risk of Medicare compliance activity and maintain best practice. Topics covered include Medicare compliance and requirements, Advice to reduce the risk of a Medicare audit, Documentation requirements for Medicare.
Course category Webinars Tag list 13 August 2025
Medicare Compliance – reducing your risk - Measuring Outcomes
Course is starred Course name Medicare Compliance – reducing your risk - Measuring Outcomes Medicare Compliance – reducing your risk - Measuring Outcomes
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed webinar - Medicare Compliance – reducing your risk (RACGP Activity #1300244).
Course category Measuring Outcomes Tag list 15 August 2025
Medicare compliance insights
Course is starred Course name Medicare compliance insights Medicare compliance insights
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The Medicare system is the government funded healthcare system in Australia. There is a process to follow and requirements to meet before you can bill Medicare. In this course, we outline the compliance process you need to understand and ways to mitigate your risks of compliance action.

  • Identify the different components involved in Medicare compliance and your specific ...
Course category eLearning Courses Tag list Medicare12 September 2025
Medicare compliance insights – post measuring outcome activity
Course is starred Course name Medicare compliance insights – post measuring outcome activity Medicare compliance insights – post measuring outcome activity
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed webinar - Medicare Compliance – reducing your risk (RACGP Activity #1300244).
Course category Measuring Outcomes Tag list 12 September 2025
Medicare fundamentals
Course is starred Course name Medicare fundamentals Medicare fundamentals
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The Medicare system is the federal government-funded healthcare system in Australia. There is a process to follow and requirements to meet before you can bill Medicare.
Course category eLearning Courses Tag list 12 September 2025
Medicare fundamentals – post measuring outcome activity
Course is starred Course name Medicare fundamentals – post measuring outcome activity Medicare fundamentals – post measuring outcome activity
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed Medicare fundamentals (RACGP Activity #1337725).
Course category Measuring Outcomes Tag list 12 September 2025
Patient complaints - cascading consequences
Course is starred Course name Patient complaints - cascading consequences Patient complaints - cascading consequences
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In this medico-legal webinar, Avant experts take you through a series of escalating patient concerns that could have been avoided.  Using insights from patients and other research, we'll help you understand what a patient really wants when they complain to a doctor or practice, and how this may affect whether or not they make a regulatory complaint.
Course category Webinars Tag list 10 June 2024
Patient complaints – cascading consequences – post activity measuring outcomes
Course is starred Course name Patient complaints – cascading consequences – post activity measuring outcomes Patient complaints – cascading consequences – post activity measuring outcomes
Switch to summary view This is an optional post Measuring Outcomes activity for doctors who have completed Activity 866270 (eLearning – Prescribing principles: Part three – An update).
Course category Measuring Outcomes Tag list 10 June 2024
Prescribing principles: Part one – post activity measuring outcomes activity
Course is starred Course name Prescribing principles: Part one – post activity measuring outcomes activity Prescribing principles: Part one – post activity measuring outcomes activity
Switch to summary view This is an optional post Measuring Outcomes activity for doctors who have completed Prescribing Principles part 1 (RACGP activity 607679). 
 In this activity you will develop and implement some techniques to reduce prescriptions errors or other prescribing issues. .
Course category Measuring Outcomes Tag list 10 October 2023
Prescribing principles: Part one – general prescribing issues
Course is starred Course name Prescribing principles: Part one – general prescribing issues Prescribing principles: Part one – general prescribing issues
Switch to summary view Prescribing practices represent some of the most frequent mistakes in medical practice and can often lead to claims. This module outlines advice on how to best manage some of the key areas where mistakes are made. 
Course category eLearning Courses Tag list 19 July 2023
Prescribing principles: Part three – An update
Course is starred Course name Prescribing principles: Part three – An update Prescribing principles: Part three – An update
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In this medico-legal webinar, Avant experts, take you though a prescribing scenario with a series of cascading events that result in serious consequences. The scenario helps highlight important considerations when a friend or family member needs medication and asks you for a prescription.

Our experts discuss:

  • issues associated with treating family or friends
  • presc...
Course category Webinars Tag list 15 January 2024
Prescribing principles: Part three – An update – post activity measuring outcomes activity
Course is starred Course name Prescribing principles: Part three – An update – post activity measuring outcomes activity Prescribing principles: Part three – An update – post activity measuring outcomes activity
Switch to summary view This is an optional post Measuring Outcomes activity for doctors who have completed Activity 866270 (eLearning – Prescribing principles: Part three – An update).
Course category Measuring Outcomes Tag list 2 May 2024
Prescribing principles: Part two – post activity measuring outcomes
Course is starred Course name Prescribing principles: Part two – post activity measuring outcomes Prescribing principles: Part two – post activity measuring outcomes
Switch to summary view This is an optional post Measuring Outcomes activity for those who have completed Prescribing Principles -part two -opioids (RACGP Activity #607758). In this activity you will implement clinical and legal updates.
Course category Measuring Outcomes Tag list 10 November 2023
Prescribing principles: Part two – opioids and other drugs of dependence
Course is starred Course name Prescribing principles: Part two – opioids and other drugs of dependence Prescribing principles: Part two – opioids and other drugs of dependence
Switch to summary view Prescribing practices represent some of the most frequent mistakes in medical practice and can often lead to claims. This module outlines advice on how to best manage some of the key areas where mistakes are made.
Course category eLearning Courses Tag list 19 July 2023
Privacy policy development guide
Course is starred Course name Privacy policy development guide Privacy policy development guide
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This resource helps support you in developing a privacy policy for you or your practice.  It includes example wording, practical guidance and prompts to help you customise your own privacy policy. 
Course category Supporting documents Tag list PDFPolicy18 September 2025
Real Time Prescription Monitoring Audit
Course is starred Course name Real Time Prescription Monitoring Audit Real Time Prescription Monitoring Audit
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The Real-Time Prescription Monitoring (RTPM) eLearning course is designed to help you ensure safe and compliant prescribing practices for high-risk medications. This course provides essential knowledge of RTPM regulations and application across different states and territories in Australia.
Course category Measuring Outcomes Tag list 12 November 2024
Reducing diagnostic error
Course is starred Course name Reducing diagnostic error Reducing diagnostic error
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Diagnostic errors are a significant issue in clinical practice, with serious implications for patient safety and medico-legal risk. This course equips you with the knowledge and tools to address these errors effectively. You will explore their prevalence and causes, focusing on cognitive and systemic factors. Through practical activities, you will learn strategies to mitigate ...
Course category eLearning Courses Tag list 4 April 2025
Reducing diagnostic error – post measuring outcome activity
Course is starred Course name Reducing diagnostic error – post measuring outcome activity Reducing diagnostic error – post measuring outcome activity
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This is an optional post Measuring Outcomes activity for those who have completed Activity #1153326 (eLearning – Reducing diagnostic errors). 

In this activity you will develop and implement some strategies to reduce your risk of diagnostic error.  
Course category Measuring Outcomes Tag list 4 April 2025
Referral and specialist letter audit
Course is starred Course name Referral and specialist letter audit Referral and specialist letter audit
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The referral and specialist letter audit eLearning course helps you refine your communication practices. You'll learn to assess referrals against a standardised template to ensure clarity, completeness, and relevance. The course provides practical strategies to enhance your documentation quality, improve patient care, and align with professional standards.
Course category Measuring Outcomes Tag list 29 January 2025
Sexual boundaries
Course is starred Course name Sexual boundaries Sexual boundaries
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The Sexual boundaries course aims to help you build on your knowledge for managing boundaries with your patients in keeping with the professional expectations in the Good medical practice: a code of conduct for doctors in Australia.

It follows on from the Professional Boundaries course which should be completed before commencing this module.
Course category eLearning Courses Tag list 21 December 2023
Sexual boundaries – post activity measuring outcomes
Course is starred Course name Sexual boundaries – post activity measuring outcomes Sexual boundaries – post activity measuring outcomes
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed eLearning - Difficult conversations (RACGP Activity #528438 ).
Course category Measuring Outcomes Tag list 21 December 2023
Testing Course – post measuring outcome activity
Course is starred Course name Testing Course – post measuring outcome activity Testing Course – post measuring outcome activity
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This is an optional Measuring Outcomes activity for doctors who have completed webinar - Medicare Compliance – reducing your risk (RACGP Activity #1300244).
Course category Supporting documents Tag list 5 February 2026
Understanding privacy and security risks
Course is starred Course name Understanding privacy and security risks Understanding privacy and security risks
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This course will give you an understanding of privacy and cyber security risks and how they impact information security in healthcare. It covers definitions and background information, key concepts in how you engage with personal information, cyber security basics, social engineering  and data breach management.
Course category eLearning Courses Tag list 1 September 2025
Understanding privacy and security risks - Measuring Outcomes
Course is starred Course name Understanding privacy and security risks - Measuring Outcomes Understanding privacy and security risks - Measuring Outcomes
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed Understanding privacy and security risks (RACGP Activity #1337375).
Course category Measuring Outcomes Tag list 1 September 2025
Untangling the medico-legal maze
Course is starred Course name Untangling the medico-legal maze Untangling the medico-legal maze
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In this webinar, we navigated a case scenario to address common medico-legal challenges. 
Course category Webinars Tag list 19 May 2025
Untangling the medico-legal maze – Measuring Outcomes
Course is starred Course name Untangling the medico-legal maze – Measuring Outcomes Untangling the medico-legal maze – Measuring Outcomes
Switch to summary view This is an optional Measuring Outcomes activity for doctors who have completed webinar - Untangling the medico-legal maze (RACGP Activity #1222598).
Course category Measuring Outcomes Tag list 14 May 2025
When patients complain
Course is starred Course name When patients complain When patients complain
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This course explores common medico-legal issues that Urologists face in their everyday practice. This course is based around the hypothetical case study of a 78 year old male who consults Dr Burns regarding his prostrate. Mr Young's surgery has unexpected adverse outcomes and a complaint is made.
Course category eLearning Courses Tag list 1 May 2022
Professionalism in medicine: exploring the code of conduct
Course is starred Course name Professionalism in medicine: exploring the code of conduct Professionalism in medicine: exploring the code of conduct
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This webinar discusses the Good medical practice: a code of conduct for doctors in Australia as the foundational document that establishes the professional framework for medical practitioners in Australia. The code of conduct was updated in late 2020 and this discussion brings attention to the aspects of the code that have been amended or added as well as a general discussion of...
Course category Webinars Tag list 13 April 2021
Treating staff members, family and friends
Course is starred Course name Treating staff members, family and friends Treating staff members, family and friends
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Guidelines issued by the Medical Board of Australia say that whenever possible, doctors should avoid providing medical care to anyone with whom they have a close personal relationship.

Recorded on 26 August 2020, this webinar explores the issues arising from this statement giving practical advice and exploring case scenarios.
Course category Webinars Tag list 4 September 2020
Workplace communication part one
Course is starred Course name Workplace communication part one Workplace communication part one
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This module aims to explore workplace communication issues. Content covers: 

  • Communication within teams 
  • Written communication 
  • Handover
  • Communicating with your supervisor/trainee

This course is part of a two-part series with Workplace communication: part 2- discrimination, bullying and harassment.
Course category eLearning Courses Tag list 19 February 2025
Workplace communication part one – post measuring outcome activity
Course is starred Course name Workplace communication part one – post measuring outcome activity Workplace communication part one – post measuring outcome activity
Switch to summary view This is a Measuring Outcomes activity (MO) to be completed after course #1148744 Workplace communication part 1. This module aims to explore workplace communication issues.
Course category Measuring Outcomes Tag list 19 February 2025
Workplace communication part two
Course is starred Course name Workplace communication part two Workplace communication part two
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This module aims to explore workplace communication issues. Content covers: 

  • Bullying, disruptive behaviours
  • Discrimination, racism
  • Sexual harassment 
  • Bystander effect, allies and role-modelling

This course is part of a two-part series with Workplace communication: part 1 – communicating with colleagues.
Course category eLearning Courses Tag list 19 February 2025
Workplace communication part two – post measuring outcome activity
Course is starred Course name Workplace communication part two – post measuring outcome activity Workplace communication part two – post measuring outcome activity
Switch to summary view This is a Measuring Outcomes activity (MO) to be completed after course #1148767 Workplace communication part 2. This module aims to explore workplace communication issues.
Course category Measuring Outcomes Tag list 19 February 2025

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